General Terms and Condition of Sale
Maison Christian Faure (MCF) operates the christianfaure.ca maisonchristianfaure.com maisonchristianfaure.ca sites (the “Site”). The use of the Site is governed by the following terms and conditions of sale, which constitute a contract between you and the MCF. These conditions may be modified at any time by Maison Christian Faure.
By using the Site, you acknowledge having read and understood these conditions. If you do not wish to be bound by these terms and conditions, you may not use the Site, book lessons or order products through christianfaure.ca
Disclaimer: Allergy Alert – All products may contain or have came in contact with nuts, dairy, wheat, soy, sugar
Validity of Order or Reservation
Receiving email confirmation of an order or reservation does not automatically mean that MCF accepts the said order, and is not a confirmation that MCF agrees to sell anything. Maison Christian Faure reserves the right, without prior notice, to refuse an order with a particular customer. The actual price of each product you order is as set out next to the said product and/ or service on the Site.
Booking a course can also be done with our customer service by email or phone. These bookings are subject to the same terms and conditions .
Applicable sales taxes are extra.
MCF reserves the right to modify the prices of products offered on the Site without notice, at any time.
All prices are in Canadian dollars.
Our Site accepts Visa or MasterCard.
Purchase a Gift Certificate
A MCF gift certificate is a restricted monetary equivalent or scrip that is issued by MCF to be used as an alternative for a course provided by MCF Pastry School.
Gift certificates are sold through our registrar and on our site.
Each purchase of a gift certificate will be considered as completed when the order is paid for. The client will then receive a confirmation message, a recap of the order, the invoice corresponding to the transaction, and the gift certificate with a reference number. All these documents have to be picked up in person at MCF, located 355, Place Royale – Old Montreal or 705 Rue Sainte-Catherine, Montréal, Eaton Centre of Montreal. If the customer is not able to pick up the documents, all the documents, including the gift certificate, will be sent by mail as requested by the customer. MCF will not be held responsible for loss of mail or overdue mailing deadlines.
Restrictions and Limitations
MCF is not responsible for the loss or the fraudulent use of a gift certificate. All certificates, without exception, are non-redeemable for cash and non-refundable. Transactions are done in Canadian Dollars currency.
When booking a class following the reception of a gift certificate, it is imperative to contact our registrar to finalize and confirm your registration. Furthermore you will be asked to mention the gift certificate number. On the day of class you will be expected to come with the voucher as proof of payment for your class. Should you not have the voucher, MCF reserves its right to annul your participation in the class.
Cancellation Policies Pertaining to a Course
To cancel your registration for a course, you must notify us in writing or by telephone 7 days prior to the course date. If you do not comply within this timeline the missed class will be considered forfeited.
For cancellations up to 7 days before the start of the course, you can also appoint a person of your choice to replace you during the course. However, it is imperative that we are notified in advance and in writing. Should this person fail to participate, the missed class will be considered forfeited.
No refunds will be issued further to your cancellation of a course.
MCF reserves the right to cancel a course if the minimum number of participants is not reached. In this case, you will not be charged and we will help you make changes to your registration file and reschedule the course for a date of your choice. No refunds will be issued, the client will receive a credit note for the cancelled course by MCF without expiration date. The client will be able to use it for a new class as part of MCF’s courses calendars. Once the client has selected a course, the registration must be done through the registrar at 514-508-6452.
The Site has implemented security measures at the forefront of technology to protect you against loss or unauthorized use of your personal information submitted to christianfaure.ca, including information related to your credit card.
The Site uses Desjardin which offers highly secure transmission of information. In addition, the Site servers are protected by firewalls for enhanced security. MCF is committed to use cutting edge technology so that you can perform secure transactions at any time on the Site. However, no protocol or security technology is perfect and you need to be aware that there is always a degree of risk that the personal information you provide to the Site might be disclosed without fault on the part of MCF without your consent.
MCF will not be responsible in case of such confidential information breach, except in the case of negligence on the part of MCF. If you are concerned about the confidentiality regarding the use of your credit card on the Internet, please submit your reservation request by phone to a representative of customer service at 514-508-6452.